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Returns & Refund Policy
At Owlkart, every product is made to order especially for you. We take great care to ensure that every order meets our quality standards.
Returns
We accept returns only if:
- You receive a damaged, defective, or incorrect product.
- The product has a manufacturing defect.
We do not accept returns or exchanges for:
- Change of mind.
- Incorrect size selected by the customer.
- Color differences caused by screen settings.
- Minor variations that do not affect product quality.
Refunds
If your request is approved after reviewing the issue, we will provide one of the following:
- A free replacement product, or
- A full refund to your original payment method.
How to Request a Return
Please contact us within 7 days of receiving your order and include:
- Your order number.
- Clear photos of the product showing the issue.
- A brief description of the problem.
Processing Time
Approved refunds are generally processed within 5–10 business days, depending on your payment provider.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support. We are happy to help.